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Zeona

Support

Questions about your account or anything else? Email us and we’ll get back to you.

support@zeona.io

Zeona is operated by Revelry Media Group, Inc. Contact: info@zeona.io

Common questions

How do live views work?

Live views come from venue-controlled cameras in public areas. Zeona shows still snapshots only — short, time-limited views (a 15-second window) of the most recent image, which is replaced each time a new one is taken.

Is there any sound? Can I be heard?

No. Zeona shows still snapshots, so there is no sound and conversations are not part of the experience.

Does Zeona identify people?

No. Zeona is built to show the current atmosphere of a venue, not to monitor, identify, or profile individual patrons. Zeona does not identify anyone and has no way to search for a person. Zeona does not intentionally build an archive of past venue snapshots: each new snapshot replaces the previous image for that camera in the app and Zeona’s backend. Snapshots use third-party cloud storage, so Zeona does not claim that no copy can persist in a provider’s systems.

What are the venue images?

Some static venue images are AI-generated cover art based on public venue information or owner-provided material. They are not live snapshots or exact views of the venue, and any people shown are illustrative.

How old do I have to be?

Zeona is 18+. You must be at least 18 years old to use the Service.

How do I delete my account?

In the app, go to Profile → Account & security → Delete account. Accounts enter a 30-day recovery window before permanent deletion.

Account deletion details →
I own a venue. How do I get Zeona?

Zeona partners directly with venues. Tell us about your space and we’ll get in touch.

Zeona for venues →